Terms & Conditions

PRIVACY POLICY:
Information collected at the time of ordering, or requesting any information from Joey's Bar is purely for our own use & collected lawfully in accordance with the Data Protection Act 1998. Information is only collected for the purpose of fulfilling orders and will not be sold to or used by any other third parties.

We may however from time to time send marketing material or product information via email to existing Joey's Bar customers. If you prefer not to receive information from Joey's Bar, please advise so we can amend our records unsubscribe@joeydunlop.co.uk. Please provide your Name and Default Email Address only.

Should you have any concerns or questions regarding our Privacy Policy please contact us.

DELIVERY:
Delivery subject to availability, please allow up to 28 days - often much quicker. All products are carefully and securely packaged to ensure that they arrive with you in perfect condition.

OUR PRICES:
The prices shown on our website are in £ sterling. (Delivery Charges are displayed & added accordingly)
Payment in full must accompany your order, via PayPal using their SSL secure server. Payment by cheque is welcome, but will require clearance via the banks prior to your order being processed (please allow up to 5 days).
Any discrepancy in pricing will be advised to you by email or phone and you will have the opportunity to revise or cancel your order at that stage.

SECURITY:
When using our online ordering facility, rest assured that all credit and debit card transactions are completed using PayPal's SSL Secure Server and your card details are encrypted for your security at all times. If you have any concerns or questions about ordering online, please contact us

COMPLAINTS:
Joey's Bar will endeavour to respond to complaints Next Working Day, but guarantee to respond within five working days.

GOODS OFFERED:
All dimensions quoted are approximate and for guidance purposes only. Joey's Bar reserves the right to change the specification of its products without notice.

OUR GUARANTEE:
If you are not delighted with the goods, please return within 10 days, Joey's Bar will be happy to make a refund or exchange providing they are in perfect condition. We do not refund the original cost of the postage.

DATA PROTECTION:
The personal information with which you provide us will be safeguarded by Joey's Bar and not used or sold to any third party.

CLAIMS & REMEDIES:
In the unlikely event that a product is damaged in transit, please retain the product in its original packaging then, please inform us immediately by email or telephone within 7 days of receipt.

We will then make the necessary arrangements to rectify the situation.

Damage caused through neglect, accident and/or misuse by you, no claim will be entertained. In the unlikely event that your product appears to be faulty or defective on arrival, please retain the product with its original packaging. Please contact us immediately by email or telephone within 7 days of receipt, stating the exact nature of the problem. If the product is proved to be faulty you may opt either for a replacement or for a full and prompt refund.

FORCE MAJEURE:
Joey's Bar shall not be liable for any default due to any act of God, war, strike, lock-out, industrial action, fire, flood, drought, tempest or other event beyond our control.

STATUTORY RIGHTS:
Your statutory rights are not affected.

 

 


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